Crisis Hotlines are available to people in crisis, AND TO PEOPLE SUPPORTING SOMEONE IN CRISIS for consultation.
National Suicide Hotline (800) 273-8255
Statewide Crisis Line (800) 332-4224
Crisis Observation Center
Open 24 hours/day, 7 days/week, the Observation Center is able to assist individuals who are experiencing a mental health crisis which cannot be resolved at home, but does not require hospital level of care.
A person can be assessed, triaged, and the appropriate level of treatment determined. A person can enter on their own, be transported by another family member or friend, brought by the mobile crisis team, or by law enforcement. The Crisis Observation Center is staffed by nurses and mental health professionals.
If a person is in imminent danger to their safety, call 911 or visit a local emergency room:
Iowa Lutheran Hospital (515) 263-5120
700 E University Ave
Des Moines, IA 50316
Mercy Medical Center (515) 247-3121
1111 6th Ave
Des Moines, IA 50314
Emergency Interpretation Hotline
The Iowa International Center is able to provide non-English speaking Iowans, and those assisting them in a time of crisis, with access to a Free 24/7 Emergency Interpretation Hotline. More than 220 languages are available.
To request emergency services, dial (515) 282-8269, option 5, and use code 7092. You will be connected with an interpretation service who will work with you on connecting with a professional interpreter.
If you are concerned about someone’s safety based on a Facebook post: