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  3. Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

Simpson’s EAP benefits are provided by EFR, a non-profit organization dedicated to helping people manage life’s challenges to reach their full potential.

Visit the EFR Website 

Employee Assistance Program (EAP) Benefits

The Employee Assistance Program is a toolbox of free and confidential services for you and your family to help build a happier, healthier life. Below you can find a summary of the services offered through EFR.

To access any of these services call EFR at (800) 327-4692.

 

Phone-Based Support

Have an issue, concern, or question? Call our masters-level clinicians 24 hours/day, 7 days/week, 365 days/year. (Unlimited)

Call EFR

In-Person or Telehealth Counseling

Arrange counseling sessions with a masters-level counselor near your home or work. (6 sessions)

Meet the EFR Counselors

Togetherall

An anonymous, online peer-to-peer community where members can connect with others who share their lived experiences. Free & active 24/7. (As needed)

Make an Account

Virtual Life Coaching

Unlock your potential and achieve your goals with the expert guidance of a certified life coach. (6 sessions)

Learn More

Virtual First Responder Coaching

Partner with a coach from the first responder community who understands the unique challenges faced by first responders and provides support. (6 Sessions)

Learn More

Telephonic Financial Consultation

Speak with a financial professional and access a library of financial resources. (7 - 30 min consultations per issue)

Access Resources

In-Person or Telephonic Legal Consultation

Meet with a licensed attorney and access self-help legal documents. (1 - 30 min consultation per issue)

Get Access

Child & Eldercare Resources

Free telephonic consultations and tailored lists of vetted local resources. (As needed)

Find Care

Identity Theft Resolution Service

Receive assistance with restoring identity and good credit from a highly trained FCRA certified fraud resolution specialist or licensed attorney. (As needed)

Learn More

EFR Counseling Services FAQs

When you call EFR Counseling Services a counselor will answer your call. They will collect basic information and help you connect with a master’s-level counselor to discuss your concerns or challenges.

All call are strictly confidential subject to legal requirements.

The masters-level counselor will listen to your concerns. The counselor will also help you explore other areas of your life to assess for strengths and supports, or factors contributing to your presenting issue or concern.

The counselor will meet with you up to 6 sessions to complete a comprehensive assessment of your current circumstances and work with you to establish a plan for EAP sessions.

Options for EAP sessions include:

  • Assessment completed and remaining sessions are used for brief counseling and problem resolution.
  • Assessment completed and a referral is recommended for services that fall outside the scope of EAP

Yes, but each time you use the EAP, the counselor will be assessing your life circumstances so you will be eligible for a new set of 6 sessions if your circumstances have changed, or in 12 months, whichever comes first.

A new development in your life that has changed since your last EAP assessment.

EAP is an assessment, referral, and brief counseling model to assist employees with managing a wide variety of personal issues, but is not intended to replace therapy, treatment, or ongoing counseling.

Questions? Reach out.