How Voicemail Helps You:
- It answers your telephone automatically and plays your personal greeting.
- It accepts and stores voice messages in your voicemail mailbox.
- It lets you send and receive messages anytime, from anywhere.
Points to Note:
- Your greeting may be no longer than 60 seconds long.
- Voicemail messages may be no longer than 90 seconds long.
- You need to hold the receiver down for at least three seconds after using voicemail.
- You may have no more than 10 old or new voicemail messages saved at one time.
Accessing Your Mailbox:
Employees
1. Press PHMAIL Key on your phone (x3000 if key not available or 962-3000 from off campus).
2. Press # if you are at your office phone (dial your extension number, then press# if you are anywhere else).
3. Dial your password, then press #.
Leaving Voicemail:
When you finish using the voicemail system, you can either:
Hang up, or press *76 to disconnect from the voicemail system.
Listening to Your Messages:
1. Access your voice mail box.
2. Press 3 to listen.
Recording Messages:
1. Access your mailbox.
2. Press 1 to record.
Following are some voicemail control features for when you are listening to, recording or leaving voicemail.
| While you listen to your messages… | Press |
| Speed | Decrease Speed of message. | 7 |
| Increase speed of message. | 9 | |
| Volume | Decrease volume of messages and prompts. | 8 |
| Increase volume of messages and prompts. | 5 | |
| Headers | Skip current header, play message. | 3 |
| Skip to previous header. | 7 | |
| Skip to next header. | 2 | |
| Messages | Stop message.continue playback. | *3 |
| Replay message from beginning. | * 7 3 | |
| Replay last few words. | * 7 8 | |
| Skip next few words. | * 9 8 | |
| Skip to end of message. | * 9 3 | |
| Skip to next queue. | * 9 1 | |
| Save message. | * 4 | |
| Delete message. | * 6 | |
| Stop message, skip to next header | * 2 | |
| Stop message, skip to previous header. | * 7 2 | |
| Stop message, replay header. | * 7 7 | |
| End voice mail session. | * 7 6 | |
| Stop message, return to home state. | * 7 # |
| While you record your messages… | Press |
| Skip Instruction |
Skip instructions on how to record, so you can begin recording your message. | 1 |
| Recording | Record message. | 1 |
| Stop recording (ready for addressing). | * # | |
| Addressing | Enter address extensions, each followed by: | # |
| Delivery | Regular delivery. | # |
| Special delivery. | 3 | |
| Cancel delivery. | 6 | |
| Special Delivery | Mark return receipt requested. | 1 |
| Mark private. | 2 | |
| Mark urgent. | 3 | |
| Stopping and Pausing | Stop *, continue 1 recording. | * 1 |
| Stop recording, start over (rerecord message). | * 6 1 | |
| Stop recording, cancel delivery of message. | * 6 # | |
| Replay | Stop recording, replay what you just recorded. | * 7 3 |
| Stop recording, replay last few words. | * 7 8 | |
| Quit | End session/disconnect from system. | * 7 6 |
| Recording messages when voice mail answers yourcall… | Press |
| Recording Messages | Wait for the record tone after the greeting, then, record your message, or, | |
| skip the greeting, and record your message now. | 1 |
| Change your name, greetings, prompt level or password… | Press |
| Personal Greetings | Record or change your personal greeting. | 8 1 1 |
| While recording the greeting, stop andreplay. | * 7 3 | |
| While recording greeting, delete andrerecord. | * 6 1 | |
| When you are finished recording the greeting. | * # | |
| Name | Record your name. | 8 4 1 |
| When you are finished recording you name. | * # | |
| Prompts | Change to abbreviated prompts. | 9 2 2 |
| Change to regular prompts. | 9 2 1 | |
| Password | Change your password. | 9 3 |
| Enter the new password followed by: | * |
| To transfer out from home state… | Press |
| Transferring Out | Transfer out of the voice mail system. | 7 0 |
| Transfer (if you have called someone and the voice mail system answers). | 0 |