facebook icon twitter icon youtube icon

Understanding Conflict Management

  • By Anne Alesch '08
  • Jul 22, 2016
  • Filed in Handling Conflict, Planning a CL Course, SLO3 Explain Strengths & Weaknesses, Text

conflict-1181572_640

Overview:

This material gives a basic and succinct overview of group conflict; it describes conflict styles, how to manage conflict, and dealing with emotions. The format of this resource is an independent learning module.

Go to material:

Strengths:

There is a menu on the left of the site that links to different sections about conflict. The information is succinct, highlighted, and includes pictures to break up the text information.

Concerns:

In order to access the material, you will need to click on the “View the online version” link.
Some of the information presented is fairly basic; it will be useful for students and groups that have little experience or knowledge of conflict and group work.

Recommendations:

This resource can help students identify their conflict style and how to best work with that style in their group when conflict arises. It would be a useful tool when establishing foundational skills in collaborative leadership.